When will I receive my order?
We strive to ship all orders within 2-4 business days. We do offer an express service that guarantees shipping within 1-2 business days. Plants ship from one of our farm partners and may arrive on a different day. We strive for the kit and plants to arrive on the same day. Our shippers sometimes surprise us and deliver your kit or plants on a different day. If that's the case, it is perfectly fine to prepare your new garden in anticipation of your plant's arrival the next day or to give your plants a drink and some sunshine prior to your kit's arrival.
Which carriers does Gardenuity use?
We use UPS, FedEx or USPS to provide best possible service. The carrier we use is determined by region, zip code, timing, and the location of our farm partner. As we grow, we hope to provide additional shipping options for our customers.
How does shipping work for garden kits with plants?
If your order contains a live plant, please note the plant may arrive in a separate box.
We charge a flat rate per order of $12.00 to cover the minimum charge from our shipping carriers. Shipping is free for orders over $75 and is automatically applied at checkout!
Does my Shipping have a tracking number?
You’ll receive an email with a tracking number once your package has shipped. Within 24 hours of receiving this notification, you should be able to track your package.
Can you expedite or delay a shipment?
It is always worth asking. If you need your garden delivered by a certain date or on a certain date, please reach out directly to your Grow Pro partner at GrowPro@gardenuity.com.
Questions? Need a specific delivery date? Gift? No problem! Just let us know at firstname.lastname@example.org.